The popular digital comic book retailer Comixology was recently folded into the website of its parent company, Amazon, though the transition was far from a smooth one. In response to backlash from users, Comixology is now rolling out a number of updates and fixes to its app and Amazon storefront, with more on the way.
“We’ve been busy making updates since the launch of our updated Comixology app and new store. We’ve listened to your feedback and will continue to share updates and new features as they launch — this is just the beginning!” Comixology wrote in a Twitter thread. “We’re still making a few improvements to our already-live US/UK comics storefronts, and plan to roll out storefronts to additional countries this year.”
1./ We’ve been busy making updates since the launch of our updated Comixology app and new store. We’ve listened to your feedback and will continue to share updates and new features as they launch – this is just the beginning!
— Comixology (@comiXology) March 24, 2022
The company continued, “Improved book resolution is now available in the mobile app! If your book appears low resolution, just re-download the book on your app to access the highest quality version available.” Additionally, Comixology has “resolved issues with the New Releases filters and made scrolling through multiple pages of results easier on the app and web” and “improved book downloads in the mobile app such as stalled downloads or blank pages.” Comixology says it’s also “working as fast as possible to roll out improvements” to the web reader, which has been an issue for many users.
Back in February, Comixology migrated to Amazon as part of the former’s 4.0 update, with lackluster results. Comic book fans and creators alike criticized the shuttering of the platform’s desktop reading options, the nonintuitive user interface, the preponderance of bugs and the forced merging of Amazon and Comixology accounts, the latter of which resulted in users who hadn’t already merged their accounts losing access to comics they paid for on Comixology. “The promise of digital content was instant access, no physical clutter, and stores that were always open and ready for business,” said Avengers writer Jim Zub. “The reality is becoming closed systems, items you can’t control, and outlets that can vanish in an instant. What a mess.”
Comixology subsequently addressed the criticism and promised to make improvements. “We want to take a moment to address the transition to our new app [and] comics webstore experience,” the company wrote in a previous Twitter thread. “We know this process has been far from seamless and we’ve heard your feedback. We understand how important improving the web reader experience is and are working as fast as possible to implement those improvements. This is our top priority right now.”
Source: Twitter
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